Highland Rhinor Terms and Conditions

Effective Date: 03/10/2024

1. Booking Process

Eligibility: You must be at least 18 years old to book a room.

Booking Confirmation: Bookings are subject to availability. A confirmation email will be sent to you after successful booking.

Payment: Payment details will be specified during the booking process and may require full or partial payment upfront.

2. Cancellation Policy

Cancellation: You can cancel your booking before check-in for a full refund. Cancellations after this period may incur fees.

No-show: Failure to check-in without notice will be treated as a no-show, and you may not be eligible for a refund.

3. Use of Website

We strive for accuracy, but errors may occur. We reserve the right to correct any errors on our website without prior notice.

Account Security: You are responsible for keeping your account details confidential.

4. Liability

We cannot be held liable for losses caused by circumstances beyond our control, such as weather or third-party service failures.

We are not responsible for damages caused by viruses or harmful content accessed via our website.

5. Guest Conduct

Guests are expected to follow hotel policies and respect staff. Failure to do so may result in your stay being terminated without a refund.

6. Changes to Terms and Conditions

We may update these terms at any time. The latest version will be posted on this page.

7. Governing Law

These terms are governed by the laws of Kenya. Disputes will be resolved under Kenyan jurisdiction.

8. Contact Us

If you have any questions, please contact us at:

Email: highlandrhinor@gmail.com

Phone: +254 768025545